Introduction
This Cookie Policy explains how Guest It ("we", "us", "our") uses cookies and similar technologies on our website and platform (including manager and staff portals and QR-code interfaces). It should be read together with our Privacy Policy.
We use essential cookies required for security and core functionality, and, only if you allow them, Google Analytics cookies. We do not use advertising cookies and we do not run cross-site tracking.
What are cookies?
Cookies are small text files placed on your device by websites you visit. They help websites work properly, keep you signed in, enhance security and remember preferences. Some cookies last only for your visit ("session cookies"); others remain for longer ("persistent cookies").
How we use cookies
- Strictly necessary: keep you signed in, protect forms (CSRF) and carry a one-off message such as "Thanks, we've got it" from one page to the next.
- Preferences: remember basic choices (your answer on the cookie banner is kept in your browser's local storage, not in a cookie).
We do not use advertising or social media cookies. Analytics cookies are optional and are described under Analytics cookies below.
Cookies we set
| Name | What it does | Lasts |
|---|---|---|
sessionid |
Essential. Keeps you signed in to the portals. On a guest QR page it remembers that you have completed a verification step. | Up to 2 weeks |
vendor_sessionid |
Essential. Keeps a vendor signed in to the vendor portal. | 24 hours |
csrftoken |
Essential. Protects forms and requests from cross-site request forgery (CSRF). | Up to 12 months |
messages |
Essential. Carries a one-off success or error message to the next page, for example after a form is sent. | Browser session |
gi_consent |
Preference. Remembers whether you allowed or declined analytics on the cookie banner, so it is not shown again. Browser local storage, not a cookie. | Until you clear site data |
Analytics cookies
If you allow analytics on the cookie banner, Google Analytics sets _ga (2 years) and _ga_<id> (2 years)
to tell returning visitors from new ones and to count which pages are read. IP addresses are anonymised. No analytics cookies are set
until you choose “Allow analytics”; choose “No thanks” and none are set. Google Analytics runs only on our public
website pages, including the log-in page, and not inside the manager, staff or vendor portals or on guest QR pages.
You can change your mind at any time. Use the button below and the banner will ask again; until you answer, analytics stays off. Cookies Google has already set expire on their own, or you can delete them in your browser.
Managing cookies
You can control cookies through your browser settings. If you block strictly necessary cookies, parts of the site (including login) may not function.
- Browser controls: typically under Settings → Privacy/Security → Cookies. You can block, clear, or restrict cookies per site.
- Do Not Track: we do not use cross-site tracking or advertising, so DNT does not change behaviour.
- Phones and tablets: guest QR pages and the portals open in your browser, so the same browser settings apply.
For more about how we handle personal data, see our Privacy Policy.
Changes to this policy
We may update this Cookie Policy to reflect operational, legal, or regulatory changes. Updates will appear on this page with the revised "Last updated" date.
Contact
If you have any questions about cookies on Guest It, contact us:
- Email: hello@guestit.co.uk
- Address: Guest It LTD, Unit 26g-26m Springfield Mill, Bagley Lane, Farsley, West Yorkshire, LS28 5LY, United Kingdom
Essential cookies, plus Google Analytics if you say yes. Nothing for advertising and nothing that follows you to other sites.